Dear Valued Customers,

We’re writing to inform you of an important change to how you use Itellas’s services. As part of our shift to a new business model focused on responsible communication and enhanced security, wewill no longer support the ability to “spoof” any number when calling or texting.

What this means for you:  You will still be able to protect your personal information. Itellas will continue to offer the ability to call and text from a virtual or alternate number—giving you the privacy you expect, with the added confidence of a trusted, compliant system.

We believe this update strikes the right balance between privacy and accountability. If you have any questions or need help selecting a virtual number that suits your needs, our support team is here to help.

Thank you for being a part of the Itellas community. We’re excited about this next chapter and remain committed to delivering secure, private communication solutions.

We plan to launch the new Itellas platform in the very near future.  Per usual, Itellas will work with customers to build any extensions of special features needed to accommodate their needs. Please check our website for updates. 

Sincerely,

The Itellas Team